Return Policy
At NATURE OF AGAPE we want you to be 100% satisfied. Not happy with your purchase? Simply return or exchange your items within 30 days of receipt, according to the conditions below.
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RETURN CONDITIONS
- The item is in undamaged condition.
- The item has not been worn and/or unused.
- The original label is still intact.
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HOW TO RETURN
1 Send an email to info@natureofagape.store with your order number and details of the items you wish to return or exchange.
2 Receive a return form from us.
3 Complete the returns form and clearly state which items you are returning and whether you want an exchange or refund.
4 Return the package to a carrier of your choice within 30 days of receipt .
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RETURN PROCESSING
- Returns will be processed within 10 business days of receipt at our warehouse.
- You will receive an email with the status of your return.
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COSTS
- The costs for returning the item are at your own expense and will not be reimbursed.
- If your item is damaged during shipping, please contact us immediately. We will offer a replacement or refund.
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LIABILITY
- NATURE OF AGAPE is not responsible for items lost or damaged during return transit. Please use a shipping method with tracking and/or insurance.
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CONTACT
Do you have any questions about the return policy? Feel free to contact us at info@natureofagape.store we are happy to help you!